Cisco SmartNet support contract for the C1111X-8P-DNA-PM ISR 1100 router, providing software updates, technical support, and next-business-day hardware replacement with 8x5 coverage.
Specification
SmartNet support contract for C1111X-8P-DNA-PM
8 hours a day, 5 days a week fault reporting
Next business day hardware replacement
Cisco IOS software updates (major and minor releases)
24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
Parts only (no on-site engineer)
Annual contract term