Cisco SmartNet Standard (8x5xNBD) extended service agreement offering parts-only replacement support for the A9K-24X10GE-1G-SE ASR 9000 line card. Provides next-business-day advance replacement parts delivery and access to Cisco Technical Assistance Center support.
Specification
Service Type: SMARTnet Extended Service Agreement
Coverage: Parts Only
Response Level: 8x5xNBD (Next Business Day)
Support Hours: 8am-5pm, Monday-Friday
Compatible Equipment: Cisco A9K-24X10GE-1G-SE ASR 9000 24-port 10GE/1GE Line Card
Service Includes: Advance replacement parts, TAC technical support, device diagnostics