Cisco SmartNet Onsite 24x7x2 service contract for the Catalyst 6509-E switch with Supervisor Engine 2T. Provides major and maintenance software releases, 24/7 access to Cisco Technical Assistance Center (TAC), and two-hour onsite hardware replacement service including parts and engineer dispatch.
Specification
Service Type: SmartNet Onsite 24x7x2
Response Time: 2-hour onsite hardware replacement
Coverage: 24 hours/day, 7 days/week, 365 days/year
Hardware: Parts and replacement included
Software: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Engineer: Onsite engineer included
Compatible Hardware: VS-C6509E-SUP2T Catalyst 6509-E Chassis