Cisco SMARTnet Onsite 24x7x2 support contract for Nexus 9504-B3 chassis, providing two-hour onsite hardware replacement and parts with onsite engineer availability 24 hours a day, 365 days a year, plus access to Cisco Technical Assistance Center and software updates.
Specification
Service Type: SMARTnet Onsite
Response Time: 2 hours onsite
Fault Reporting: 24 hours a day, 7 days a week
Hardware Replacement: 2-hour onsite service with engineer
Software Support: Major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Extended Cisco.com Access: Included
