Cisco SMARTnet Onsite 24x7x2 support contract for Cisco MDS 9250i fabric switches, providing 24/7 fault reporting with 2-hour onsite hardware replacement, software updates, and access to Cisco Technical Assistance Center (TAC).
Specification
Support type: SMARTnet Onsite 24x7x2
Fault reporting: 24 hours/day, 7 days/week
Hardware replacement: Within 2 hours from fault diagnosis
Software support: Major and minor updates included
TAC access: 24/7/365
Cisco.com access: Extended access included