Cisco SmartNet extended support service for the Catalyst 2960C Series compact switch (WS-C2960C-8TC-S), providing 8x5 support with next business day hardware replacement and 24x7 access to Cisco Technical Assistance Center.
Specification
Service Level: 8x5 with Next Business Day (NBD) response
Coverage: Hardware replacement and software support updates
TAC Access: 24x7 access to Cisco Technical Assistance Center
Compatible Hardware: Catalyst 2960C Switch with 8 Fast Ethernet ports and 2 dual uplink ports
Software: Major and maintenance releases of Cisco IOS