Specification
Service Type: SMARTnet Onsite Extended Service
Service Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Covered Equipment: Cisco Aironet 3502i Access Point (CAP352IN - internal antenna, remanufactured)
Hardware: 802.11a/g/n controller-based wireless access point with CleanAir technology and internal antenna
Support: 24/7 TAC access, onsite hardware replacement within 4 hours
Software: Major and maintenance releases of Cisco IOS software
Coverage: Includes parts, labor, and on-site service delivery
