Cisco SmartNet onsite support contract providing 24/7 access to Technical Assistance Center (TAC), software updates, and 4-hour onsite hardware replacement for Cisco Aironet 1562E wireless access points.
Specification
SMARTnet Onsite Extended Service Agreement
24 hours/day, 7 days/week support
4-hour onsite hardware replacement response
24/7 access to Cisco Technical Assistance Center
Major and maintenance software releases
Extended Cisco.com access