Cisco SmartNet Onsite 24x7x4 support contract for Cisco AIR-AP1562E-N-K9 wireless access point. Includes 24/7 access to Cisco Technical Assistance Center (TAC), onsite hardware replacement within 4 hours, and software support with major and maintenance releases.
Specification
Service Type: Hardware Support Contract
Support Level: Onsite 24x7x4
Covers: Cisco AIR-AP1562E-N-K9 Wireless Access Point
TAC Access: 24x7
Hardware Replacement: 4 hours from fault diagnosis
Software Support: Major and maintenance releases
Support Availability: 24 hours a day, 7 days a week