Cisco SmartNet Onsite 24x7x4 support contract for the Aironet 2802i access point, providing 24/7 fault reporting with 4-hour onsite hardware replacement, software updates, and access to Cisco Technical Assistance Center.
Specification
Support type: Onsite 24x7x4
Fault reporting: 24 hours a day, 7 days a week
Hardware replacement: Within 4 hours from fault diagnosis
Software support: Major and maintenance releases
TAC access: 24/7
For: Cisco Aironet 2802i access point (AIR-AP2802I-ZBULK)