Cisco SmartNet Onsite 24x7x4 support contract providing 24/7 access to Cisco Technical Assistance Center (TAC), major and maintenance software releases, and hardware replacement within 4 hours from fault diagnosis on Aironet equipment.
Specification
Service type: SmartNet Onsite 24x7x4
Support hours: 24 hours/7 days
Hardware response time: 4 hours from fault diagnosis
Software support: Major and maintenance releases
TAC access: 24/7
Includes hardware replacement