Cisco SmartNet OS support contract with 8x5 next-business-day onsite service for the Cisco 1921/K9 integrated services router. Provides software updates, technical support, and access to Cisco engineers for OS-related issues.
Specification
Service Type: OS SmartNet (Operating System support)
Response Time: Next Business Day (NBD)
Service Hours: 8 hours/day, 5 days/week (8x5)
Support Type: Onsite support included
Compatibility: Cisco C1921VAM/K9, C1921VAM/K9-RF routers
Software Updates: Yes, for contract duration
Technical Support: Phone consulting, 24/7 web knowledge base access
Contract Period: 1 year
Support Availability: 24 hours/day, 7 days/week access to resources
