Cisco SmartNet software support contract providing 24×7 technical assistance, software updates (major and minor releases), and extended access to Cisco.com for the LIC-PMP-2-CMS license.
Specification
Software Support Service (SWSS)
24×7 access to Cisco Technical Assistance Center (TAC)
Major and minor software updates
Extended access to Cisco.com
Annual contract term
Supports LIC-PMP-2-CMS license