Microsoft Dynamics 365 Contact Center Digital is a Copilot-first contact center solution providing customer engagement across digital messaging and chat channels. This education faculty pricing license is available with a 1-year commitment.
Specification
Cloud-based contact center software
Add-on for Dynamics 365 Customer Service Enterprise
Digital messaging and chat channel support
Microsoft Copilot integration
1-year commitment
Education faculty pricing tier
New Commerce Experience (NCE) licensing
