Microsoft Dynamics 365 Contact Center Digital is a Copilot-first contact center solution that provides customer engagement across digital messaging and chat channels as an add-on to Dynamics 365 Customer Service Enterprise. This education faculty pricing license includes a 1-year commitment with annual billing.
Specification
Product type: Cloud-based contact center software
Licensing model: Subscription (SaaS)
Term: 1 Year Commitment
Billing: Annual
Segment: Education (Faculty Pricing)
Capabilities: Digital messaging, chat channels, Copilot integration, customer engagement automation
Cloud platform: Microsoft Azure
