Dell extended service agreement upgrade from 3 years Basic Onsite to 5 years ProSupport for Latitude 7000-series laptops. Provides next business day onsite support with parts and labour included for comprehensive device coverage.
Specification
Extended service agreement - 5 years total coverage
Upgrade from: 3Y Basic Onsite
Upgrade to: 5Y ProSupport
Service type: ProSupport
Service included: Parts and labour
Location: On-site
Response time: Next business day (NBD)
Service availability: 10 hours a day / 5 days a week
Phone support: Yes
Web support: Yes
Troubleshooting: Yes
Parts replacement: Yes
