HP A9953A hardware maintenance contract providing 9x5x4 hour (9 hours/day, 5 days/week, 4-hour response) on-site support. Service includes parts and labor for post-warranty hardware maintenance.
Specification
Service Level: 9x5x4 hours (9 hours/day, 5 days/week, 4-hour response time)
Service Type: On-site hardware maintenance
Coverage: Parts and labor
Delivery: On-site support