Extended warranty and support upgrade from 1-year Basic Onsite to 5-year ProSupport Plus for Dell Pro Essential Micro PVM1265 and Tower PVT1265 desktops, including accidental damage coverage and 24/7 priority support.
Specification
Product Type: Extended Service Agreement - Support Upgrade
Coverage: 5 years
Base: 1-year Basic Onsite to 5-year ProSupport Plus
Service Level: ProSupport Plus with next business day onsite service
Support: 24x7 direct access to in-region expert support
Coverage Includes: Accidental damage, hard drive retention, proactive monitoring
Response: Next Business Day after remote diagnosis