FortiGate-901G 3-Year FortiCare Premium Support Contract
Support Term: 36 months
Support Availability: 24x7x365
Response Time: 1 hour for Priority 1 & 2
Support Channels: Phone, Chat, Web
Hardware Replacement: Next Business Day (NBD)
Firmware and General Upgrades: Included
Application Control: Included
FortiCare Essential Ticket Handling: Included