Cisco BroadWorks Subscription Call Center is a cloud-hosted unified communications solution that provides contact center functionality integrated with calling, messaging, and team collaboration features for enterprises.
Specification
Software/SaaS subscription license
Contact center functionality
Cloud-hosted unified communications platform
Integrates with Cisco BroadWorks PBX features
Supports hunt-groups, auto-attendant, unified messaging
Multi-device support with seamless call mobility