ONECARE / VIQ PACKAGE. ONECARE: 5 YR Z1C ESSENTIAL TC83XX 3 DAY TAT PURCHASED WITHIN 30 DAYS COMPREHENSIVE. VIQ: VISIBILITYIQ FORESIGHT IOT SERVICE PER DEVICE 60 MONTH CONTRACT.
Specification
Service Type: OneCare Essential Support
Contract Length: 5 Years
Device Compatibility: TC8300
Coverage Type: Comprehensive (covers accidental damage, displays, housings)
Turnaround Time: 3 business days
Purchase Requirement: Must be purchased within 30 days of hardware
VisibilityIQ Foresight: 60-month IoT service included
Technical Support: Business hours (8am-8pm EST Mon-Fri)
Repair Options: Service center (carry-in)
Software Updates: Included
Cradle Coverage: Not included
Features: Device Diagnostic Service, Repair Service Dashboard, Online RMA