Extreme Networks Advanced Hardware Replacement Services offering provides technical support and advanced parts replacement for Covered Products. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased.
Specification
Service Type: ExtremeWare NBD Advanced Hardware Replacement
Coverage: For Extreme Networks 4220-24T-4X switch
Support: Technical support, update and upgrade support, advanced parts replacement
Response Time: Next Business Day (NBD)
Duration: Typically 1 year (term varies by purchase agreement)