Extreme Support EW NBD Ahr RMA Only service agreement for the 4220-24P-4X switch. This is an extended support service offering providing next-business-day hardware replacement and advance parts replacement with 24/7 access to technical support.
Specification
Service type: Extended Hardware Replacement (EW NBD AHR)
Response time: Next Business Day (NBD)
Service includes: Advance parts replacement, web knowledge base, email consulting, phone consulting
Availability: 24 hours/day, 7 days/week
Support duration: 1 year
Compatible with: Extreme Networks 4220-24P-4X switch