HP 4-year onsite hardware support service for desktops with AI-powered predictive issue detection alerts, preferred access, and defective media retention (DMR). Provides remote diagnostics and onsite repair service to restore systems to operating condition.
Specification
Support Duration: 4 years
Service Type: Onsite with Remote Diagnostics
Coverage: Predictive Detection Alerts with AI-powered insights
Features: Preferred Access, Defective Media Retention (DMR)
Hardware: Desktop computers
Service Delivery: Remote support and onsite repair
Response: Standard business hours (8am-5pm Monday-Friday)