This 4-year desktop support plan includes AI-powered predictive issue alerts, preferred access to expert remote support and onsite repair. The service includes AI-powered predictive detection of PC issues and proactive alerts, and IT teams can monitor device health status from a unified dashboard.
Specification
4-year coverage duration
AI-powered predictive issue detection
Proactive alerts for device issues
Remote and onsite repair support
Preferred access to expert support
Next business day response time
Desktop systems coverage
Standard workdays support (9 hours)
