5-year onsite support for HP notebooks with AI-powered predictive detection of device issues and alerts, preferred access to support, accidental damage protection, defective media retention, travel support, and peripheral care coverage.
Specification
5-year onsite support service
Predictive issue detection and alerts
Preferred access to HP support experts
Accidental Damage Protection (ADP)
Defective Media Retention (DMR)
Travel support (TRV)
Peripheral care coverage
AI-powered diagnostics via HP Workforce Experience platform
Priority parts access
Queue prioritization for repairs