HP 5-year onsite hardware support service for notebooks featuring AI-powered predictive issue detection, proactive alerts, preferred access to expert remote support, and defective media retention for data security.
Specification
5-year coverage
Onsite hardware support - next business day response
AI-powered predictive issue detection and alerts
Preferred access to expert remote support
Defective media retention (DMR) - retain defective hard drives
Remote problem diagnosis and support
Automated case generation for detected issues
Parts and labor included
24/7 remote support availability
