HP 4-year onsite care pack service for notebooks featuring AI-powered predictive detection alerts, preferred access to expert remote support, and defective media retention for secure handling of failed hardware.
Specification
4-year coverage period
Predictive detection alerts for proactive issue identification
Onsite repair service
Preferred access to expert remote support
Defective media retention (DMR)
Notebook device coverage
Escalation management
Electronic support information access
