HP 5-year onsite support service for notebooks with AI-powered predictive issue detection, alerts, and preferred access to 24/7 expert remote support and parts. Includes coverage for up to 6 attached accessories and automatic case generation for detected issues.
Specification
Duration: 5 years
Support type: Onsite with remote diagnostics
Predictive detection: AI-powered issue detection and alerts
Support access: 24/7 preferred access to expert remote support
Hardware coverage: Replacement parts and materials included
Accessories: Coverage for up to 6 attached peripherals
Service features: Automated ticketing, escalation management