5 Year Tech Care Essential Low-end Servers Smart Choice Service
Specification
Service Type: Extended service agreement with parts and labour
Duration: 5 years
Coverage: On-site
Support: 24x7 response time 4 hours
Compatible Servers: ML30 and DL20 (low-end servers)
Support Channels: Telephone, chat, automated incident logging, forums
Service Level: Tech Care Essential (entry-level with proactive and reactive support)
