Customer Insights is a marketer-based management system which creates a unified customer database that is accessible to other systems. The Real-Time Data Events add-on enables near real-time functionality to see, within seconds, the latest interactions that customers have made with products or services.
Specification
Cloud-based software subscription for Dynamics 365 Customer Insights
Real-time data ingestion and event processing capabilities
Per-tenant, per-month subscription model
Supports unified customer profiles and segmentation
1-year commitment term
Included with qualifying Dynamics 365 Customer Insights deployments