Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel with customer engagement across digital and voice channels for non-profit organizations on a 1-year commitment.
Specification
Dynamics 365 Contact Center Non-Profit License
1 Year Commitment - Annual Payment
Cloud-based contact center solution
Copilot-powered AI assistance
Digital messaging and voice channel capabilities
Azure Communication Services integration required