Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise with non-profit pricing provides customer engagement across digital messaging and chat channels. This Copilot-first contact center solution brings intelligence, automation, and efficiency to customer interactions. The license is purchased on a 1-year annual commitment basis.
Specification
Cloud-based SaaS subscription license
1-year annual commitment (P1Y)
Non-profit organization pricing segment
Digital messaging and chat channel support
Copilot-first architecture with AI automation
Add-on license requiring Dynamics 365 Customer Service Enterprise base license
