Dell upgrade service extending 3-year ProSupport for ISG coverage to 3-year ProSupport Plus 4H Mission Critical with 4-hour response time for critical issues, 24/7 support, and parts replacement.
Specification
Service type: Warranty/Support Extension
Duration: 3 years
Coverage: ProSupport Plus 4H Mission Critical
Response time: 4 hours for critical issues
Support: 24x7x365 phone, web, and troubleshooting
Includes: Parts and labor
Applicable to: Dell PowerEdge R350 servers