Microsoft 365 Copilot for Service is an AI-powered productivity add-on that enables intelligent assistance within Microsoft 365 applications for service and support teams. This non-profit pricing option includes a 1-year commitment and provides access to Copilot capabilities integrated with Microsoft 365 apps including Word, Excel, PowerPoint, Outlook, and Teams.
Specification
Cloud-based SaaS subscription
Annual commitment required
Non-profit pricing tier
Add-on license (requires qualifying M365 base plan)
Includes Copilot integration across Word, Excel, PowerPoint, Outlook, Teams
Data grounding through Microsoft Graph
Role-specific features for service teams
