Lenovo Premier Essential is a support service that improves uptime for core business workloads and includes 24 hours per day, 7 days per week on-site response with 4-hour response commitment for covered hardware. The package includes YourDrive YourData protection and extends coverage up to 5 years.</description>
<parameter name="specification">5-year extended warranty and support contract
24x7 customer service and support access
4-hour on-site response time for hardware issues
Parts and labour coverage included
YourDrive YourData (YDYD) data protection feature
Designed for ThinkSystem ST250 V3 servers
On-site technician dispatch for parts and labor
Covers hardware failure and system issues
