XGS 88 Enhanced to Enhanced Plus Support Upgrade - 60 MOS - Renewal - GOV
Specification
Service Term: 60 months (5 years)
Support Tier: Enhanced to Enhanced Plus Upgrade
24/7 Multi-channel support (email, phone, portal)
Software downloads, updates & maintenance
Support knowledgebase and forums access
Hardware replacement (appliances only)
Remote assistance
Advance replacement for hardware failure
Government variant (GOV) / Renewal