XGS 138 Enhanced to Enhanced Plus Support Upgrade - 60 MOS
Specification
Service Type: Enhanced to Enhanced Plus Support Upgrade
Service Duration: 60 months (5 years)
24/7 Multi-channel Support
Software Downloads and Updates & Maintenance
Support Knowledge Base and Forum Access
Warranty Support (Appliances only)
Hardware Replacement (Appliances only)
Remote Assistance Support
Priority Case & Sample Handling
VIP Access to Senior Technical Resources
2-8 Hours per Year Remote Consulting
Dedicated Technical Account Manager
Compatible with: Sophos XGS 138 Firewall