XGS 128 Enhanced to Enhanced Plus Support Upgrade - 60 MOS
Specification
Service term: 60 months (5 years)
24/7 multi-channel support
Software downloads and updates
Support knowledge base access
Hardware warranty (appliances only)
Hardware replacement (appliances only)
Remote assistance support
Direct-to-Level 2 support engineers
Priority case handling
Personal Customer Success Manager
Proactive system check-ups
