XGS 108 Enhanced to Enhanced Plus Support Upgrade - 36 MOS
Specification
Service Length: 36 months (3 years)
24/7 multi-channel support
Software downloads, updates & maintenance
Support knowledgebase and forums access
Remote assistance support
Priority case & sample handling
VIP access to Senior Technical Resource team
Up to 8 hours per year of remote consulting
Advanced hardware replacement (for appliances)
