Cisco Meraki RMA Only hardware replacement service for MS355-48X2-HW switches with 24x7x2 hour response time (advance replacement when available). This optional add-on requires an active software support subscription and provides full unit replacement with optional onsite resources.
Specification
Service Type: RMA Only (Return Material Authorization)
Response Time: 2 hours
Availability: 24x7 (24 hours a day, 7 days a week)
Hardware Support: Advance replacement for MS355-48X2-HW
Eligibility: Requires existing active Cisco Meraki software support subscription
Features: Full unit replacement, optional onsite resources availability varies by location
