Cisco Solution Support extended service agreement providing 24x7x4 technical support (24 hours per day, 7 days per week with 4-hour response time) for the Cisco APIC-M3 Application Policy Infrastructure Controller. Includes replacement hardware and on-site engineer support.
Specification
Service Type: Extended Service Agreement
Support Coverage: 24 hours/day, 7 days/week
Response Time: 4 hours
Hardware Support: Replacement on-site
Designed For: APIC-M3 controller
Support Includes: Software updates, TAC access, on-site service
