Cisco SmartNet software support service providing 1-year 24x7 technical assistance, software maintenance, and major/minor release updates for SLASR1-AIS Application Infrastructure Software on Cisco ASR 1000 series routers.
Specification
Service type: Software Support Service (SWSS)
Duration: 1 year (12 months minimum)
Support availability: 24 hours per day, 7 days per week
Support channels: Phone consulting
Includes: Major and minor software releases, TAC access
Compatible with: SLASR1-AIS license on Cisco ASR 1000 series routers