MS NCE D365 CONTACT CENTER ADD-ON FOR CUSTOMER SVC ENT (EDU FAC PRICING) 1YR COMMIT

Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise with education faculty pricing. A Copilot-first contact center solution providing intelligence, automation, and efficiency across digital and voice customer engagement channels.

Add-on license to Dynamics 365 Customer Service Enterprise Copilot-first contact center platform Supports digital and voice channels (email, chat, SMS, voice calls, social media) AI-powered features including sentiment analysis, conversation summaries, and agent guidance Omnichannel customer engagement Real-time supervision and performance management Education faculty pricing tier 1-year commitment required Monthly payment option