Dynamics 365 Contact Center Add-on for Customer Service Enterprise with non-profit pricing. A cloud-based Copilot-first contact center solution providing customer engagement across digital and voice channels with 1-year commitment.
Specification
Cloud-based SaaS subscription
Add-on for Dynamics 365 Customer Service Enterprise
1-year commitment, annual billing
Non-profit (charity) pricing tier
Copilot-enabled contact center features
Digital and voice channel support
Omnichannel engagement capabilities
