9x5xNBD hardware maintenance contract for Cisco Catalyst 2948G switch, providing business hours support with next business day replacement for enterprise network equipment.
Service Level: 9x5 (Monday-Friday 9am-5pm business hours)
Response/Replacement: Next Business Day (NBD)
Supported Hardware: Cisco WS-C2948G Catalyst 2948G 48-port switch
Support Type: Hardware replacement and maintenance
Service Model: Professional maintenance contract
