Hardware maintenance and support contract for Cisco UCS-SP6-C240P rack server providing 24x7 service with 2-year term. Includes TAC access, software updates, and hardware replacement services.
Specification
Service Type: Hardware Maintenance Support
Support Hours: 24x7
Contract Term: 2 years
Vendor: Cisco
Compatible Platform: Cisco UCS C240 M3 Performance Smart Play
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor updates
TAC Access: 24x7 Cisco Technical Assistance Center