Cisco UCS-SP5-C240P SMARTnet 24x7x4 hardware maintenance and support contract. Provides 24/7 access to Cisco TAC, major and minor software updates, and hardware replacement within 4 hours of fault diagnosis for one month.
Specification
24x7x4 support response time (1 hour response, 4 hour hardware replacement)
24/7 access to Cisco Technical Assistance Center (TAC)
Major and minor software releases
No onsite engineer included
Hardware replacement within 4 hours from fault diagnosis
Annual contract term
