Cisco UCS hardware maintenance and support service contract. A service agreement providing hardware maintenance and technical support for UCS infrastructure.
Specification
Service Contract - 12 Month Term
Hardware Maintenance - Per Month Billing
Support Response: 9x5 (9 hours/day, 5 days/week)
Hardware Replacement: Next Business Day
Access to Cisco Technical Assistance Center (TAC)
Software Updates and Major/Minor Releases
