Cisco UCS SMARTnet hardware maintenance and support contract for UCS B200 blade servers. Provides 24/7 fault reporting with 2-hour hardware replacement, software updates, and 24/7 access to Cisco Technical Assistance Center (TAC).
Specification
Annual support contract
24 hours/7 days/week fault reporting
Hardware replacement within 2 hours
Software support with major and maintenance releases
24/7 access to Cisco TAC
Extended Cisco.com access
